Return Policy

Last updated: July 20, 2021

Thank you for shopping at Junmax Technology.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. We suggest you should also know our Privacy Policy or Terms & Conditions.

We will reimburse You no later than 7 days from the day we receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

For the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging The following Goods cannot be returned:
    • The supply of Goods made to Your specifications or clearly personalized.
    • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
5D, Sui Sing Building, 202 Cheung Sha Wan Road, Sham Shui Po, Kowloon, H.K.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We cannot issue a refund without actual receipt of the Goods or proof of received return delivery.

How to apply Returns

  1. Please get in touch with our customer service and tell us about your intention.
  2. After the confirmation, you can ship the package to our office or hand it in person.

If you have any questions about our Returns and Refunds Policy, don’t hesitate to get in touch with us:
By email: support@junmax.com
By visiting this page on our website: https://junmax.com/contact/
By phone number: 6602 0889